Privacy Policy

We understand how important it is for you to know how we use and share the information we have about you and we appreciate your trust that we will do so carefully and sensibly.

This Privacy Policy explains how Coral Costa Caribe Beach Resort treats information collected each time someone enters and when using our services offered, which may include information about your personal data.

By using the information available and the services offered in you accept and agree to each and every one of the provisions included in this policy.

What type of information do we collect?

1. When you visit our website, your IP address is automatically recognized and collected.
2. To reserve products or services you must provide us with personal information such as your name, address, email address, telephone number, credit card information and other identifying information to process reservations and provide customer service.
If personal information is not provided to us when you purchase one of our products or services, we cannot confirm your purchase or reservation.
If you subscribe to any of our email marketing communications, you must provide your name and email address. In some cases, you may also be asked for personal demographic data such as your country of residence, gender, age, travel habits, etc.
4. We also use cookies to collect information about the performance and use of our websites.

Cookies and how we use them

5. We do not use cookies to identify specific users, match them to their reservations or track you once you leave our website.

How do we use your personal information?

6. We use your personal information in the following ways:
– To provide requested information about our products and services.
– Send email marketing messages and specifically signed information.
– Make a reservation.
– Confirm your purchase.
– Measure and track visitor demographics.
– Measure the content of our website for your interests.
– If you chose to receive marketing messages by e-mail, to better tailor marketing messages to your interests.
7. If you make a reservation on our website, we may send you information about new products or ask for your opinion about our website, etc., in order to improve our service to you and other consumers. If you would like us to contact you again in the future, please send an email to our privacy officer at
8. If you subscribe to any of our email marketing messages, we will use your personal data to send you the requested information. You can always unsubscribe by sending an email to or by clicking on the link at the bottom of the marketing messages we send by email.
9. We currently employ several online partners to help manage and optimize our business and Internet communications. We rely on the services of a marketing company to help us evaluate the effectiveness of our advertising and how visitors use our Web site.
To do this, we use cookies provided by our marketing company on this website. The information we collect helps us learn things like which pages are most attractive to our visitors, which of our products are of most interest to our customers, and what types of offers our customers want to see.
10. Although our marketing company records information from our website for us, we control which data can and cannot be used.
11. Finally, you can be assured that, unless expressly authorized by us, we will not share your personal information with third party organizations that are not directly related to purchases you have made or that have not been contracted.

Communications we send you by e-mail

12. If you opt-in to receive communications from us, we receive information that may be of interest to us. For example:
– We will keep you informed about our destination offers and product news, sweepstakes, programs, etc. and other special promotions that will be useful.
– We will keep you informed about important changes in the functions of the website.
As a subscriber to our email marketing communications, you will occasionally receive updates on products and destinations, special offers, new services and other topics of interest. We will find these updates interesting and useful.
13. If you are no longer interested in receiving e-mail marketing communications from, you have several options for opting out of future messages:
– You can unsubscribe at any time by following the instructions and link included in all marketing messages sent by email.
– You may send an email to to request cancellation of your subscription; to do so, please include your full name, email address and the words “unsubscribe/unsubscribe” in the subject line or body of the message.

Our security and storage

14. At we are committed to maintaining the integrity and security of your personal information.
15. Your personal information is stored in secure operating environments, not accessible to the general public. We have security measures in place at our physical facilities to protect the loss, misuse or alteration of your personal information, whether by our employees or third parties.
16. However, there is no guarantee that transmission over the Internet is 100% secure, therefore we cannot give you an absolute guarantee that the information you provide is protected at all times. Coral Costa Caribe Beach Resort is not responsible for the consequences of unauthorized access to personal information.
17. We rely on you to inform us if you notice any anomaly that may indicate a breach of security of your information. We will investigate whether the breach is related to the security of data transmissions to or from and will inform you of the steps that can be and have been taken to remedy the problem.

Changes to our Privacy Policy

We know that our business will continue to evolve as we introduce new products and, therefore, from time to time we may revise our Privacy Policy.
We reserve the right to modify the Privacy Policy and to post changes on the website. We will only use your personal information in accordance with the Privacy Policy in effect at the time of collection of personal information.


If you have any questions or concerns about our Privacy Policy or our use of information, or if you wish to exercise your rights of access, rectification, cancellation and opposition, please send an email to Remember that all personally identifiable information, whether directly disclosed or through any contact or online public forum connection, may be collected and used by Coral Costa Caribe Beach Resort.